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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J & C SANCHEZ

J & C SANCHEZ

August 22, 2026

5  out of  5
rating by J & C SANCHEZ
"Citlaly is very helpful with all my request . Even though I am always having issues with my policies. She's always been so nice to fulfill my needs. She very nice 👌 👍 👏. Give her 10 🌟 🌟 🤩 ⭐️ 🌠"
We responded:
"J, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ricardo Sempertegui and Team "
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Renford Green

August 21, 2026

5  out of  5
rating by Renford Green
"Citlali was excellent. Very knowledgeable and patient. I definitely recommend this location."
We responded:
"Renford, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ricardo Sempertegui and Team "
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Beatriz Mendoza

August 21, 2026

5  out of  5
rating by Beatriz Mendoza
"Thank you cece! Yall are super helpful and nice. Recommend this agency"
We responded:
"Thank you for the 5-star review of Ricardo Sempertegui’s team - we really appreciate your kind words! "
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Claudia Villa

August 21, 2026

5  out of  5
rating by Claudia Villa
"I had the pleasure of working with Nick during my insurance transition. He made the process very smooth and explained everything in a way that was easy to understand. I highly recommend him for all your insurance needs!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lauren Lucio

August 17, 2026

5  out of  5
rating by Lauren Lucio
"Raquel Martínez was the best help I’ve received while using State Farm. She checked in on me throughout the process of getting a a new car and helped by sharing information about life insurance."
We responded:
"Thank you so much for the 5 stars, Lauren! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Bianca Granderson

August 14, 2026

5  out of  5
rating by Bianca Granderson
"It was a pleasure working with Ms. Raquel Martinez. She as very patient, informative, & thorough. I now have a policy and I am pleased with my benefits and my monthly rate! Thank you so much ❤️❤️"
We responded:
"Bianca, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Denton. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ricardo Sempertegui and Team "
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Tom Knight

August 12, 2026

5  out of  5
rating by Tom Knight
"This agency is how all agencies should be run. They know the ins and outs of getting your claim paid by State Farm and I always feel they are on MY side. Ricardo's agents are amazing, but two in particular stand out. They are Dahlia and Jessica. On numerous occasions they have gone above and beyond normal expectations to provide quick and excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Reena Salaveria

August 10, 2026

5  out of  5
rating by Reena Salaveria
"Nicolas Sempertegui was very pleasant and accommodating over the phone. He was very helpful with me being new to Texas and got my insurance policy done efficiently. I recommend 100%."
We responded:
"Thanks so much for the amazing review, Reena! We really appreciate your support here in Denton. Just reach out anytime if you need us - we’re here for you. "
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Arron Lacey

August 7, 2026

5  out of  5
rating by Arron Lacey
"Awesome service, would like to give a shout out to Matthew j. For helping me out"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Denton insurance team. "
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Lucerito Bustos

August 7, 2026

5  out of  5
rating by Lucerito Bustos
"If I could give Raquel a 10‑star review, I absolutely would. She guided me through the entire process with ease and addressed all of my questions and concerns. I ended up purchasing three products and found them to be very affordable as well. Thank you, Raquel, for your support and for helping me choose the products that best aligned with what I was looking for."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Fernando Corona

Fernando Corona

August 5, 2026

5  out of  5
rating by Fernando Corona
"Raquel made getting car insurance a smooth and stress-free experience. She took the time to make sure I got the best coverage for my needs and explained everything in a way that was easy to understand. She was patient, calm, and professional throughout the entire process. I really appreciated her excellent customer service and would highly recommend her to anyone looking for auto insurance."
We responded:
"Fernando, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Denton insurance team is always here and happy to help. "
Profile photo of Drew Richardson

Drew Richardson

August 5, 2026

5  out of  5
rating by Drew Richardson
"Honestly the best saved me a lot on my auto and renters insurance I was very happy"
We responded:
"Hi Drew, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Denton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ricardo Sempertegui "
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Brandon

August 3, 2026

5  out of  5
rating by Brandon
"Was shopping around for new insurance and Raquel made it very easy and smooth to transition to state farm. She was also able to give me the best rates. Very proffesional and was quick to respond when i had questions. Highly recomend!"
We responded:
"Thank you so much for the 5 stars, Brandon! We truly appreciate your feedback and are always happy to help whenever you need us. "
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warren stehn

July 22, 2026

5  out of  5
rating by warren stehn
"Very accommodating , Helpful, And prompt with responses"
We responded:
"Wow, thank you for the 5-star review, warren! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Pure Promise

July 21, 2026

5  out of  5
rating by Pure Promise
"Raquel is and has always been absolutely amazing. She’s very efficient, kind and helpful. She answers all of my excessive questions, and makes things very clear. She follows through on her word, and walks you through the process step-by-step. She also works very well with your schedule and it’s very patient.
Again, always great service with her!!"
We responded:
"Pure, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ricardo Sempertegui and Team "
Profile photo of Jessie Gonzalez

Jessie Gonzalez

July 14, 2026

5  out of  5
rating by Jessie Gonzalez
"Raquel was a pleasure to work with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Christopher Kiefer

July 14, 2026

5  out of  5
rating by Christopher Kiefer
"I made an error on my policy information, and Ms. Jessica R. and Mr. Ricardo S. took care of it immediately and got everything changed and sent back to me within 24 hours. The price for my renters insurance policy was also very good compared to other providers."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Bill Thomas

July 6, 2026

5  out of  5
rating by Bill Thomas
"Very polite and explained all the options clearly."
We responded:
"Bill, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ricardo Sempertegui’s Team is just a call or email away!"
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Gilbert Urbano

July 1, 2026

5  out of  5
rating by Gilbert Urbano
"From the start I was treated like I was already a part of this agency. Ms Raquel was pleasant, concise on policy etc etc. I'm satisfied with the outcome. Respectfully, Gilbert."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Denton to know that you had such a wonderful experience with us here on State Farm Agent Ricardo Sempertegui’s Team."
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Cody Saucier

June 29, 2026

5  out of  5
rating by Cody Saucier
"They always do a great job and are super attentive! Jessica is very quick and always makes things easy!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ricardo Sempertegui’s Team. "
Profile photo of Michael Jin Park

Michael Jin Park

June 25, 2026

5  out of  5
rating by Michael Jin Park
"I was offered excellent service from the team. Thank you Desiree for the new policy and the excellent service."
We responded:
"Wow, thank you for the 5-star review, Michael! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Alex Anastase

Alex Anastase

June 23, 2026

5  out of  5
rating by Alex Anastase
"Raquel made comparing policies easy and was very thorough in trying to get me the best options possible. It’s always a hassle changing insurance and comparing carriers, but Raquel made it about as easy as possible, and I’m ending up saving money! Thank you!"
We responded:
"Thanks so much for the amazing review, Alex! We really appreciate your support here in Denton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alexis

June 18, 2026

5  out of  5
rating by Alexis
"Made everything very easy , fast & understandable"
We responded:
"Thanks so much for the fantastic rating, Alexis! We are so glad you had a positive experience with us here on State Farm Agent Ricardo Sempertegui’s Team. If there is anything we can do for you in the future, just give us a shout! "
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emily nguyen

May 19, 2026

5  out of  5
rating by emily nguyen
"I had a great and helpful experience with Nick! He was very kind to lead me through setting up my life insurance plan!"
We responded:
"Thanks so much for the fantastic rating, emily! We are so glad you had a positive experience with us here on State Farm Agent Ricardo Sempertegui’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Emanuel Paulos

Emanuel Paulos

May 7, 2026

5  out of  5
rating by Emanuel Paulos
"I purchased another car and needed to add it to my policy. Jessica Reyes did an outstanding job by replying to my request in a timely and professional manner. Thank you for making the process seemless."
We responded:
"Thanks so much for the amazing review, Emanuel! We really appreciate your support here in Denton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"