State Farm® Insurance Agent Ricardo Sempertegui
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Local Traveller
January 8, 2026
"Desiree has been very professional and patient throughout the process on my insurance enrollment."
Andrey P
January 8, 2026
"I had a great experience working with Nick. He helped me significantly reduce the cost of homeowners insurance for my rental properties, which made a huge difference. He was extremely professional, friendly, and very detail-oriented throughout the entire process. He also handled the escrow modifications and set up auto-payments the same day, making everything seamless and stress-free. It was truly a pleasure working with him, and I would highly recommend him to friends and colleagues in Texas."
Vanessa Salazar
January 7, 2026
"Naomi was extremely helpful with describing what all my policy would entell, as well as giving me information about life policies that i was not aware of before! Which i plan on adding in the future! Amazing customer service give this girl a raise!!! ☺️💜"
Saikrishna Pawar
January 5, 2026
"They should respect people’s time. A meeting was scheduled, yet no one attended. Scheduling meetings with current customers is pointless if they don’t bother to show up."
"Thank you for sharing your experience. We sincerely apologize for the missed virtual appointment. Due to a system issue, your policy review appointment did not properly update on our calendar. We respect our customers’ time and regret the inconvenience this caused. Please call our office 940-381-2490 during business hours and ask for Noemi so we can reschedule and ensure your insurance needs are reviewed promptly. We appreciate the opportunity to make this right."
Samantha Cisneros
December 29, 2025
"Excellent insurance service! Nick was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I had the right coverage for my needs!"
"Thank you for the 5-star review, Samantha! We’re happy to hear Nick provided clear, knowledgeable, and great service. Helping customers feel confident and well-protected is what we strive for every day. We truly appreciate your trust and are always here when you need us."
Yaretzi Feyjoo
December 23, 2025
"Nick and Jessica are outstanding insurance agents! They are knowledgeable, responsive, and genuinely care about their clients. They took the time to explain all my options clearly, answered every question with patience, and made the entire process smooth and stress free. Their professionalism and friendly approach really set them apart. I feel confident knowing I'm well covered and in great hands. I highly recommend Nick and Jessica to anyone looking for reliable, top notch insurance!"
"Thank you so much, Yaretzi, for the kind words and 5-star review! We’re thrilled to hear that Nick and Jessica provided knowledgeable, patient, and responsive service. Taking the time to explain options, billing options, and make the process smooth is exactly what we strive for. We truly appreciate your trust and recommendation and look forward to being here for you whenever you need us. "
samantha farmer
December 22, 2025
"Jessica did not make known to me at the time a difference in premium. I had to pull money out of savings to pay this bill. This is the shits. Be careful about insurance here."
"Thank you for bringing this to our attention, Samantha. I’m sorry to hear about your frustration regarding the premium change—that’s certainly not the experience we aim to provide. Premiums and billing amounts can sometimes be affected by underwriting decisions, billing cutoff dates, or system limitations, and we always strive to explain these factors as clearly as possible. We would appreciate the opportunity to review this with you again and address your concerns—please feel free to contact Carolina or Jessica at 940-381-2490 during business hours so we can discuss this further."
Ramesh Karki
December 20, 2025
"Xochitl Nino is excellent. She is knowledgeable, patient, and truly takes the time to understand your needs. I had recent conversations with her on auto and mortgage insurance, and she helped me through the entire process. She explains coverage options clearly, answers questions thoroughly, and makes the entire experience smooth and stress-free. Her professionalism and friendly attitude make her a pleasure to work with. I highly recommend Xochitl for anyone looking for reliable and trustworthy insurance support."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Daysha Thomas
December 15, 2025
"Nick was incredibly helpful and professional throughout the entire process of reinstating my car insurance. He took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel easy and straightforward. I really appreciated his patience, efficiency, and kindness. Highly recommend working with Nick if you’re looking for reliable and attentive service!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Trevor Lintzen
December 5, 2025
"Nick was amazing!! He got me a quick quote was very very competitive on the rates and got me signed up in minutes!! Best customer service I’ve had in a long time!!! Highly recommended"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
DAVID BLAKE
November 18, 2025
"Account Manager Jessica Reyes provided 5-star service. She was patient, thorough, & kind. I had many questions as we fine-tuned my homeowner's insurance quotes. Jessica was extremely polite & never made me feel like I was taking-up too much of her time. Jessica spent extra time reviewing photos and manually tweaking the policy. She made sure I was receiving the best rate, as well as confirming proper coverage. I hope to remain a client of Jessica + State Farm for the next 30 years."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Janet Estep
November 3, 2025
"Rep was professional, knowledgeable, friendly, and I bought the insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Day Edwards
October 28, 2025
"Thank you Laura for all your help! This STATE FARM OFFICE IS AMAZING!!! Definitely give them a call."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mandy Burns
October 24, 2025
"Jessica at State Farm in Denton is a pleasure to work with. She is super friendly and gets whatever I need done fast."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rachelle Haley
October 22, 2025
"Desiree was awesome."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mukhabat Azadova
October 16, 2025
"It was pleasure to experience easy and clear communication with an agent Nick . Reasonable premium for full coverage and all was handled quickly, professionally including the cancellation of my previous coverage. Thank you Nick! I will definitely recommend you to my friends !"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Karla Cardenas
September 22, 2025
"Nick was extremely helpful in getting me a policy under a time crunch. He was informative on the coverage and provided me with my necessary documents the same day."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lanier Sulak
September 10, 2025
"Noemi with State Farm was extremely helpful! She answered all questions I had and was able to provide me with a policy that fit my needs!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Prince Okafor
September 9, 2025
"I got my auto insurance and property insurance from State Farm through Noemi. She made the process seamless and amazing. Well detailed and down to earth. Before reaching out, i had other agents from other companies that spoke with me, but the professional manner in which she attended to me made me choose State Farm and I will continue with them"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kaitlyn Richins
September 5, 2025
"I had such a wonderful experience getting my auto insurance set up with State Farm. Nicolas Sempertegui walked me through every step and even got me an amazing discount by bundling my life insurance. I'm excited about my new policy and future experiences with State Farm."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Biraj Upreti
August 17, 2025
"Noemi is amazing super helpful and easy to work with would definitely recommend her."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Norma Romero
July 18, 2025
"Desiree Leiva helped me get better pricing for my car and home insurance. I had been with my old insurance for over 25 years and always hesitate about changing because I did not want to struggle. But Desirre and team took care of everything for me and got better coverage for better price."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
kenzco13
July 18, 2025
"Karla helped me switching insurance from car to car sooo easy! So sweet and helpful! Thank you Karla!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
AGD Homes
July 18, 2025
"Desiree was amazing! She helped me through the process of getting homeowners insurance. She was patient with me since it was my first time doing this! Overall super great experience with this agency!!! -Alondra"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tom Knight
July 9, 2025
"This agency is how all agencies should be. They know the ins and outs of getting your claim paid by State Farm. I always feel like they are on MY side. Ricardo's agents are all amazing, but Jessica has gone above and beyond to provide assistance on numerous occasions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"