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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen Burns

July 12, 2024

5  out of  5 rating by Ellen Burns
"Recently needed to renew my renter’s insurance and Raquel helped me. She sent the documents very promptly which I appreciated. She helped settle my car insurance payment as well. Very helped!"
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Jose Rivas

July 12, 2024

5  out of  5 rating by Jose Rivas
"Had a great experience. Especially with Noemi Varga in getting a new auto insurance quote and becoming part of the State Farm Family. Noemi was very helpful and friendly throughout the entire process. Thank you Noemi for the great customer service.. Highly recommend her services."
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Leah Jackson

July 9, 2024

5  out of  5 rating by Leah Jackson
"They make insurance easy and every representative has been thorough, clear, and friendly. Recommend working with the Sempertegui State Farm team!"
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Robert Hall

June 22, 2024

5  out of  5 rating by Robert Hall
"We have been with State Farm for years now and I cannot say how much I appreciate them when things come up that handle it. It's no dancing around trying to get out of paying for stuff it's just covered. I'm so happy to be a State Farm customer"
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Texas Desert Rose

June 21, 2024

5  out of  5 rating by Texas Desert Rose
"Living overseas, getting good service is difficult. Having to call at 5 am is even more difficult. Desiree answered my call and went above and beyond, even finding that my longevity discount was still in effect from almost five years ago. She took the time to check. She now has my car and both homes on State Farm blessings and ask for Desiree"
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Jo S

June 20, 2024

5  out of  5 rating by Jo S
"Karla was so helpful and got the quotes ready quickly and was very professional. Really appreciated her prompt responses. Thank you"
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Ana Camet

June 10, 2024

5  out of  5 rating by Ana Camet
"Very easy claim process"
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Cody White

June 7, 2024

5  out of  5 rating by Cody White
"Desiree was quick and efficient in my policy transfer to State Farm. Thank you!"
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Sara Osborn

June 4, 2024

5  out of  5 rating by Sara Osborn
"Let me say, I love state farm. They beat all competitors rates that I have checked, the customer service is truly exceptional, and the overall service far exceeds previous auto insurance company. Raquel took immediate and exceptional care of me today. She speaks for the company and they are very lucky to have her. Thank you Raquel for putting my stress at ease, thank you state farm"
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Keith Gorby

June 3, 2024

5  out of  5 rating by Keith Gorby
"Jessica has made the experience of adding two new vehicles to my insurance very easy. She also was able to add life insurance to my account and made everything very easy to understand, even through text messaging."
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Jorge Rosado

June 3, 2024

5  out of  5 rating by Jorge Rosado
"I am so grateful to Raquelfor helping with my question about my car insurance. She was very prompt in helping me and went over several options that could work for me. Her great work were very helpful and I am great full for her great work!"
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Alondra Sanchez

June 1, 2024

5  out of  5 rating by Alondra Sanchez
"Laura was a huge help with making the process of getting my car insuranced with them again. She would always make sure I was happy every step of the way and answered any questions I had. Great service"
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Javiera Simonette

May 30, 2024

5  out of  5 rating by Javiera Simonette
"Desiree does an AMAZINGGGGG job helping me with any and every of my insurance needs. I know I can always count on Desiree !!"
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Thomas T

May 28, 2024

5  out of  5 rating by Thomas T
"Desiree was an amazing agent and was very helpful in getting my policy started and was extremely patient while dealing with my procrastination........awesome team over there"
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Ben Stolfi

May 23, 2024

5  out of  5 rating by Ben Stolfi
"We had a wonderful experience with this group, especially with Desiree Leiva. We approached them to get a new auto insurance quote. Desiree was very friendly and helpful throughout the entire process. Although ultimately, we didn't go with them because their cost was higher than what we already had, the experience was great, and we will definitely go to them the next time our policy is up for renewal."
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Celi J

May 23, 2024

5  out of  5 rating by Celi J
"Excelente servicio de parte de esta oficina. Nosotros llevamos más de 10 años como clientes en esta agencia y a pesar de varios cambios, nos hemos quedado aquí por la atención que recibimos. En particular Karla siempre es muy atenta y se toma su tiempo para explicarnos las cosas y buscar las mejores opciones para nosotros."
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Larnesha Davis

May 23, 2024

5  out of  5 rating by Larnesha Davis
"Raquel Martinez is the best she always makes sure that my business and insurance is intact . I couldn't have asked for a better Agent I will continue to let her be my agent she is the BEST !!!"
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Tony Islas

May 23, 2024

5  out of  5 rating by Tony Islas
"Raquel at Ricardo State farm office was so knowledgeable and helpful answering my questions about all types of life insurance. Thanks to everyone at Ricardo Serpentegui State Farm for all your help throughout so many years!"
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Michelle Crawford

May 23, 2024

5  out of  5 rating by Michelle Crawford
"Desi has amazing customer service! Always very polite when we talk ❤️"
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Michelle Jaramillo

May 23, 2024

5  out of  5 rating by Michelle Jaramillo
"Desiree made changing my vehicle insurance a breeze. The BEST customer service. Highly recommend her to my family and friends!"
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Danielle Lopez

May 22, 2024

5  out of  5 rating by Danielle Lopez
"Awesome insurance agency! Karla is very helpful, friendly and professional. She is always quick to respond and makes sure I am taken care of. Definitely recommend her and this office."
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Michael G. Maldonado

May 22, 2024

5  out of  5 rating by Michael G. Maldonado
"Thank you for your wonderful service! Awesome job Aracely."
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paula uribe

May 22, 2024

5  out of  5 rating by paula uribe
"I been a customer for most than 5 years, Always please with the service provided by Carolina she is super diligent went it comes to questions about my policies and claims. Totally recommended!"
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Janet C

May 22, 2024

5  out of  5 rating by Janet C
"Thank you Raquel for all your help! Definitely goes above and beyond with any questions you may have. She’s guided me to the right people as well. I have car, home, and life insurance with them and she has helped tremendously with all 3 of them."
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Enrique Rodriguez

May 22, 2024

5  out of  5 rating by Enrique Rodriguez
"Aracely was very helpful and was looking out for my best interest, highly recommend!"