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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shanna Latham

March 11, 2023

5  out of  5 rating by Shanna Latham
"Talita was very helpful getting my auto insurance bundled with my renters insurance, even when I made a typo on my birth date which created two separate accounts. Talita made sure the typo was fixed and the accounts were combined onto one login."

Avinash Sai

March 10, 2023

5  out of  5 rating by Avinash Sai

Amanda Bradley

March 10, 2023

5  out of  5 rating by Amanda Bradley
"I cannot thank Laura Rubio enough she AMAZING. She’s always available and if not calls back as soon as she can. My husband and I recently bought a house and when looking for home insurance she gave us a quote and also checked on us the following week. After we agreed to accept the rate. I was so busy with the house moving I forgot to finalize it and she was so kind to send me a reminder."

alex munoz

March 7, 2023

5  out of  5 rating by alex munoz
"Thank you for your professionalism Raquel. It’s always a pleasure contacting this office and receive the upmost customer service . We highly recommend !! Thank you, Alejandro and Melissa Munoz Luxuryphotoboothkrum LLC"

Lily M

March 1, 2023

5  out of  5 rating by Lily M
"Desiree is great! Very knowledgeable and helpful!"

Giselle Fuentes

February 24, 2023

5  out of  5 rating by Giselle Fuentes
"I am a first time renter and had all kinds of questions regarding renters' insurance and Yasmeen was very helpful, patient and courteous. She has made insuring with State Farm a very pleasant experience for me! I highly recommend if you are calling or visiting this location, to ask to speak with Yasmeen! ***UPDATE*** 2/24/2023 Agents like Laura Rubio are the reason why I keep coming back to do business with the Ricardo Sempertegui Agency! This was my first time getting my own car insurance policy and Laura was extremely informational, helpful and friendly! She really went out of her way to take care of me and made sure I had the best policy and premium. If you want to work with a State Farm agency with agents that really care, look no further!"

Monica Herrera

February 24, 2023

5  out of  5 rating by Monica Herrera
"I would like to thank Rachel and Desiree for helping me out with my insurance needs.They were very helpful and informative,great customer service."

Jalen Thrower

February 24, 2023

5  out of  5 rating by Jalen Thrower
"Excellent customer service ! Met all my needs with great service ."

Aleksander Celanji

February 21, 2023

5  out of  5 rating by Aleksander Celanji
"I love working with these guys. Every time I call, there is never a wait and every associate is super kind and extremely knowledgeable. Just recently I had to extend my renters insurance and Raquel and Jessica have assisted me and they are wonderful! I also have my car insurance and also my wife’s with Ricardo’s office and they make everything super easy!"

Melanie Mejia

February 13, 2023

5  out of  5 rating by Melanie Mejia
"Melissa was such a wonderful help on helping obtain and understand everything down to the T. I will 100% recommend friends a family over! always meeting my standards above and beyond!"

Blake Ballinger

February 11, 2023

5  out of  5 rating by Blake Ballinger
"Victoria Rose was great, she helped me to get an over 50% percent discount on my auto policy!"

Jaciel Diaz

February 10, 2023

5  out of  5 rating by Jaciel Diaz
"Talita Springer was Absolutely amazing. She made sure the entire process was pleasant and easy to understand. I appreciated this since it was my first time buying home insurance and I didn't know the first thing about it. She was very patient and answered every question we had. I definitely recommend working with her to anyone who's for the best. Thank you so much Talita."

Wynnie Duarte

January 31, 2023

5  out of  5 rating by Wynnie Duarte
"I've been with this agent for a long time & Carolina Robertson is always so helpful. She's always looking for the best deals & keeps me up to date on all the changes"

Anselmo Flores

January 31, 2023

5  out of  5 rating by Anselmo Flores
"(Translated by Google) Thanks Caroline (Original) Gracias Carolina"

Michelle Baltazar

January 24, 2023

5  out of  5 rating by Michelle Baltazar
"Desiree did an amazing job answering all my questions. She had full knowledge of what she was offering me. Would recommend her highly."

Jackson Welsh

January 23, 2023

5  out of  5 rating by Jackson Welsh
"Laura was super helpful in getting my insurance plan set up!"

Karla Gutierrez

January 23, 2023

5  out of  5 rating by Karla Gutierrez
"Laura was very professional and quick to solve my insurance request, she is very attentive, she was always on touch to answer all my questions, she went above and beyond to help me to get everything cancelled with my previous insurance too, we are very satisfied with the service Laura provided."

Janet Castillo

January 18, 2023

5  out of  5 rating by Janet Castillo
"Jessica was a very patient with me. Very helpful and nice!"

Shells P

January 16, 2023

5  out of  5 rating by Shells P
"Great team! Have been with them for years and every transaction has smooth sailing."

Raquel Martinez

January 15, 2023

5  out of  5 rating by Raquel Martinez
"Great service and super professional. I enjoyed working with Desiree very much. I would and will recommend them to anyone in need of insurance in the future."

Brandalyn Snowden

January 10, 2023

5  out of  5 rating by Brandalyn Snowden
"Raquel has been so absolutely helpful! From my claim to opening another policy with State Farm she was super helpful and positive, nothing but good words!"

Amanda Mize Spehr

January 2, 2023

5  out of  5 rating by Amanda Mize Spehr
"Raquel is a master customer service professional. She stays relatable yet doesn't compromise high quality service! She's a keeper and someone who will continue to grow through her role to even greater achievements."

Jayme Midkiff

December 30, 2022

5  out of  5 rating by Jayme Midkiff
"Ricardo and his team are awesome ! Highly recommend for all your insurance needs 10/10"

Darin Rees

December 21, 2022

5  out of  5 rating by Darin Rees
"Thankyou Raquel & Jessica. For helping me with my Insurance needs. This Team hands down has the best customer service skills around . Highly recommend ! Great Work ! Best Insurance in Denton …Thankyou"

Stephanie Alvarez

December 15, 2022

5  out of  5 rating by Stephanie Alvarez
"Karla was very helpful! made everything very simple and easy for me! Great customer service! Definitely would recommend her"