State Farm® Insurance Agent Ricardo Sempertegui
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosa Delarosa
August 24, 2024
5
out of
5
rating by Rosa Delarosa
"Amazing experience with everyone especially Raquel she is amazing and always there when I have questions and need help I have been working with her for over a year now and it has been amazing thank you so much"
We responded:
"Thank you so much for your 5-star review! It's wonderful to hear that our team made such a positive impact. We appreciate your kind words and look forward to continuing to serve you!"
indie rosin
August 22, 2024
5
out of
5
rating by indie rosin
"I previously paid loads of money for my car insurance (not at State Farm) and Noemi helped me! She brought it down and told me about lots of other benefits as well, she also answered all of the questions I had, she was extremely charismatic and helpful, and I'm definitely going to move the rest of my insurance to State Farm!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Noemi was able to help you save money and provide you with valuable information. Let us know how we can help you in the future!"
dubyou media
August 19, 2024
5
out of
5
rating by dubyou media
"The staff here is always so nice and ready to help. My last call was with Jessica Reyes. She quickly helped me make a change on my auto policy and then emailed me my new docs while we were on the phone. Super Nice. If you don't have a Jessica Reyes in your life, you missing out."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Jessica was able to assist you quickly and efficiently. We're grateful to have her on our team and are glad she made your experience a positive one. If you need anything else, we're always here to help!"
Carina Mendez
July 19, 2024
5
out of
5
rating by Carina Mendez
"Carolina was very helpful, patient, basically overall great! She answered all my questions and helped me in all the ways she could. I would highly recommend her, and the agency in general! I was able to get a great rate that I could not find else where. Overall I am very satisfied!"
We responded:
"Carina, thank you for taking the time to share your experience with our office and for the shout out to Carolina! We truly appreciate your support and are honored to have earned your business. Please never hesitate to contact us with any questions or concerns you may have, we always are here to help."
Ellen Burns
July 12, 2024
5
out of
5
rating by Ellen Burns
"Recently needed to renew my renter’s insurance and Raquel helped me. She sent the documents very promptly which I appreciated. She helped settle my car insurance payment as well. Very helped!"
We responded:
"Thank you for sharing your positive experience with Raquel! We're glad to hear she provided prompt assistance with your renter's insurance renewal and helped with your car insurance payment. We appreciate your feedback!"
Jose Rivas
July 12, 2024
5
out of
5
rating by Jose Rivas
"Had a great experience. Especially with Noemi Varga in getting a new auto insurance quote and becoming part of the State Farm Family. Noemi was very helpful and friendly throughout the entire process. Thank you Noemi for the great customer service.. Highly recommend her services."
We responded:
"Thank you for sharing your positive experience with Noemi! We are thrilled to hear that she provided you with excellent customer service. Welcome to the Ricardo Sempertegui State Farm Insurance Agency!"
Leah Jackson
July 9, 2024
5
out of
5
rating by Leah Jackson
"They make insurance easy and every representative has been thorough, clear, and friendly. Recommend working with the Sempertegui State Farm team!"
We responded:
"Thank you for your 5-star review, Leah! We appreciate your support."
Robert Hall
June 22, 2024
5
out of
5
rating by Robert Hall
"We have been with State Farm for years now and I cannot say how much I appreciate them when things come up that handle it. It's no dancing around trying to get out of paying for stuff it's just covered. I'm so happy to be a State Farm customer"
We responded:
"Thank you, Robert! We're thrilled to hear about your positive experience with us. Providing reliable coverage and excellent service is always our top priority. We appreciate your loyalty as a State Farm customer!"
Texas Desert Rose
June 21, 2024
5
out of
5
rating by Texas Desert Rose
"Living overseas, getting good service is difficult. Having to call at 5 am is even more difficult. Desiree answered my call and went above and beyond, even finding that my longevity discount was still in effect from almost five years ago. She took the time to check. She now has my car and both homes on State Farm blessings and ask for Desiree"
We responded:
"Thank you for sharing your positive experience with Desiree! We are thrilled to hear that she provided exceptional service and was able to help you with your insurance needs, even from overseas. We appreciate your trust in our agency and look forward to continuing to serve you."
Jo S
June 20, 2024
5
out of
5
rating by Jo S
"Karla was so helpful and got the quotes ready quickly and was very professional. Really appreciated her prompt responses. Thank you"
We responded:
"Thank you for sharing your positive experience with Karla! We're glad to hear that she provided you with prompt and professional service. We appreciate your feedback!"
Ana Camet
June 10, 2024
5
out of
5
rating by Ana Camet
"Very easy claim process"
We responded:
"Thank you for sharing your positive experience with our claim process, Ana! We strive to make the process as easy and efficient as possible for our customers."
Cody White
June 7, 2024
5
out of
5
rating by Cody White
"Desiree was quick and efficient in my policy transfer to State Farm. Thank you!"
We responded:
"Thank you for sharing your positive experience with Desiree! We're glad to hear that she was quick and efficient in transferring your policy to State Farm. If you have any questions or need further assistance, feel free to reach out."
Sara Osborn
June 4, 2024
5
out of
5
rating by Sara Osborn
"Let me say, I love state farm. They beat all competitors rates that I have checked, the customer service is truly exceptional, and the overall service far exceeds previous auto insurance company. Raquel took immediate and exceptional care of me today. She speaks for the company and they are very lucky to have her. Thank you Raquel for putting my stress at ease, thank you state farm"
We responded:
"Thank you for sharing your positive experience with us, Sara! We're thrilled to hear that Raquel provided exceptional customer care. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Keith Gorby
June 3, 2024
5
out of
5
rating by Keith Gorby
"Jessica has made the experience of adding two new vehicles to my insurance very easy. She also was able to add life insurance to my account and made everything very easy to understand, even through text messaging."
We responded:
"Thank you for sharing your positive experience with Jessica! We're thrilled to hear that she made adding new vehicles and life insurance to your account a seamless process. We appreciate your feedback and look forward to continuing to provide excellent service."
Jorge Rosado
June 3, 2024
5
out of
5
rating by Jorge Rosado
"I am so grateful to Raquelfor helping with my question about my car insurance. She was very prompt in helping me and went over several options that could work for me. Her great work were very helpful and I am great full for her great work!"
We responded:
"We are so glad that Yasmeen was able to assist you with any of your insurance questions or needs, Jorge! Yasmeen and our team always strive to go above and beyond to provide you with the customer care that you deserve! Thank you so much for taking he time to recognize our team and your kind words. It truly makes our day!"
Alondra Sanchez
June 1, 2024
5
out of
5
rating by Alondra Sanchez
"Laura was a huge help with making the process of getting my car insuranced with them again. She would always make sure I was happy every step of the way and answered any questions I had. Great service"
We responded:
"Thank you for sharing your positive experience with Laura! We're thrilled to hear that she provided you with excellent service and made your auto insurance process smooth and easy. We appreciate your feedback and look forward to continuing to assist you in the future."
Javiera Simonette
May 30, 2024
5
out of
5
rating by Javiera Simonette
"Desiree does an AMAZINGGGGG job helping me with any and every of my insurance needs. I know I can always count on Desiree !!"
We responded:
"Thank you for sharing your positive experience with Desiree! We're thrilled to hear that she has been so helpful with all your insurance needs. We appreciate your trust in us!"
Thomas T
May 28, 2024
5
out of
5
rating by Thomas T
"Desiree was an amazing agent and was very helpful in getting my policy started and was extremely patient while dealing with my procrastination........awesome team over there"
We responded:
"Thank you for sharing your positive experience with Desiree! We're thrilled to hear that she was able to assist you with starting your policy and provide excellent service. We appreciate your kind words and look forward to continuing to serve you."
Ben Stolfi
May 23, 2024
5
out of
5
rating by Ben Stolfi
"We had a wonderful experience with this group, especially with Desiree Leiva. We approached them to get a new auto insurance quote. Desiree was very friendly and helpful throughout the entire process. Although ultimately, we didn't go with them because their cost was higher than what we already had, the experience was great, and we will definitely go to them the next time our policy is up for renewal."
We responded:
"Thank you for sharing your experience, Ben! We're glad to hear that Desiree provided you with friendly and helpful service. We appreciate your kind words and look forward to assisting you with your insurance needs in the future."
Celi J
May 23, 2024
5
out of
5
rating by Celi J
"Excelente servicio de parte de esta oficina. Nosotros llevamos más de 10 años como clientes en esta agencia y a pesar de varios cambios, nos hemos quedado aquí por la atención que recibimos. En particular Karla siempre es muy atenta y se toma su tiempo para explicarnos las cosas y buscar las mejores opciones para nosotros."
We responded:
"Estimada Celina, Nosotros apreciamos mucho su preferencia, siempre es un placer atenderla a usted y a su familia. Karla y todo nuestro equipo de trabajo está a las órdenes para ayudarla en todas sus necesidades de seguros de auto, casa, vida y salud. Muchas gracias nuevamente por su continua lealtad y recomendaciones."
Larnesha Davis
May 23, 2024
5
out of
5
rating by Larnesha Davis
"Raquel Martinez is the best she always makes sure that my business and insurance is intact . I couldn't have asked for a better Agent I will continue to let her be my agent she is the BEST !!!"
We responded:
"Thank you for the wonderful review recognizing Raquel's efforts to provide you with the customer care that you deserve, Larnesha! We are honored to have your trust and we look forward to assisting you with any of your future insurance needs!"
Tony Islas
May 23, 2024
5
out of
5
rating by Tony Islas
"Raquel at Ricardo State farm office was so knowledgeable and helpful answering my questions about all types of life insurance. Thanks to everyone at Ricardo Serpentegui State Farm for all your help throughout so many years!"
We responded:
"Thank you, Tony! We're thrilled to hear that Raquel provided you with excellent service and that you've had a positive experience with our team over the years. We appreciate your kind words and your continued trust in Ricardo Sempertegui State Farm."
Michelle Crawford
May 23, 2024
5
out of
5
rating by Michelle Crawford
"Desi has amazing customer service! Always very polite when we talk ❤️"
We responded:
"Thank you for recognizing Desi's exceptional customer service! We're thrilled to hear about your positive experience. Let us know if there's anything else we can assist you with."
Michelle Jaramillo
May 23, 2024
5
out of
5
rating by Michelle Jaramillo
"Desiree made changing my vehicle insurance a breeze. The BEST customer service. Highly recommend her to my family and friends!"
We responded:
"Thank you for the wonderful review recognizing Desiree's efforts to provide you with friendly, professional and thorough customer care, Michelle! It is our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind words recommending our services to family and friends! It is a huge compliment to us all!"
Danielle Lopez
May 22, 2024
5
out of
5
rating by Danielle Lopez
"Awesome insurance agency! Karla is very helpful, friendly and professional. She is always quick to respond and makes sure I am taken care of. Definitely recommend her and this office."
We responded:
"Thank you for the kind words, Danielle! We are thrilled to hear that Karla provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet your insurance needs."