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State Farm® Insurance Agent Ricardo Sempertegui

4.9 out of 5 average rating (385 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Gerald T

September 20, 2023

5  out of  5 rating by Gerald T
"Carolina was very helpful and nice"

Ellys Chavez

September 6, 2023

5  out of  5 rating by Ellys Chavez
"Thank you Laura Rubio for all your help with my insurance needs! I really enjoyed speaking with you! C. Garrett"

Tonya Suzette

August 23, 2023

5  out of  5 rating by Tonya Suzette
"Ricardo Sempertegui and staff are polite and professional Great rates for excellent coverage."

Lisa Devine

August 20, 2023

5  out of  5 rating by Lisa Devine
"Desiree was so helpful when helping me sign up for my insurance plan. She answered all my questions with ease and kindness!"

Kera Lee

August 19, 2023

5  out of  5 rating by Kera Lee
"Desiree was super helpful! She helped me get auto and renters insurance at a great price and in a very timely manner. The receptionist was also very kind and helpful."

Jess S

August 18, 2023

5  out of  5 rating by Jess S
"Love the service I continue to receive from SF!! If you call please ask for Carolina Robertson, She is always very helpful from providing docs to making any immediate changes to my policy, she takes care of me and finds the best quotes that are suitable for me. I definitely recommend this agency!! Thank you Carolina for all your help and friendliness!"

Elizabeth Gonzalez

August 10, 2023

5  out of  5 rating by Elizabeth Gonzalez
"Friendly and fast"

Mark Collins

August 4, 2023

5  out of  5 rating by Mark Collins
"Laura was great. She made the whole process easy."

Larnesha Davis

August 2, 2023

5  out of  5 rating by Larnesha Davis
"Raquel Martinez is the best she always makes sure that my business and insurance is intact . I couldn't have asked for a better Agent I will continue to let her be my agent she is the BEST !!!"

Police Akhil

August 1, 2023

5  out of  5 rating by Police Akhil
"Leiva helped me find such a good deal and she explained all the things about the insurance and she was so patient."

Roberto Briceno

July 27, 2023

5  out of  5 rating by Roberto Briceno
"Raquel provides excellent service and a great overall experience!"

Aldara Rodriguez

July 24, 2023

5  out of  5 rating by Aldara Rodriguez
"I have been a costumer for over 6 years now, I have my car and renters insurance with them, everyone there is always polite and happy to help, return calls and e mail fast, Raquel and Jessica helped me with my renters insurance lately and they were both so helpful can't recommend this place enough. Thank you"

Eva B

July 21, 2023

5  out of  5 rating by Eva B
"I have been a customer for a little over two years and I have zero complaints. Jessica is a fantastic customer service rep! She is incredibly helpful, patient, and kind. I truly could not ask for better service."

Kelly

June 25, 2023

5  out of  5 rating by Kelly
"Laura Rubio has been extremely helpful and help me receive a great quote for auto insurance, that I gladly accepted! I look forward to doing business with this agency."

JAMES GROGAN

June 23, 2023

5  out of  5 rating by JAMES GROGAN
"Jessica Reyes is awesome and is always there to answer my questions. We have 4 cars and our house and even during the recent price increase she worked with to determine the best steps to save money and still protect myself."

Brittni Garcia

June 3, 2023

5  out of  5 rating by Brittni Garcia
"Jessica was amazing. 😊 Incredibly kind and understanding.😁"

Vivek Mathangi

May 31, 2023

5  out of  5 rating by Vivek Mathangi
"Recently I had the pleasant experience of acquiring car insurance from this agency. Laura, one of the agents here, took me through this process and I can say without a doubt that she and her assistant went above and beyond for me. For some background, I was in the market for buying a new vehicle which, with the current shortages, was very arduous process. As such, when I received a call from the dealership stating that a single stock of the car I have been waiting weeks on had finally arrived, I made it down immediately to the center. Unfortunately, that left me unprepared with respect to insurance, which was the last blocker after all the legal formalities. Fortunately for me, and despite being very last minute, Laura and her team picked up my call that evening. Even despite all of communication problems and the time being near closing, Laura was able to quickly put together a quote for me and we proceeded to turn that into a proof of insurance. Laura even went the extra mile of redoing that step after hours when I was unable to get it via email! At the end of all of this, I was able to drive out of that dealership safely with a brand new car!! Thanks again Laura for your dedication."

danny robles

May 29, 2023

5  out of  5 rating by danny robles
"Laura Rubio was the best! Very helpful and with great knowledge. Thank you again for making my new home insurance process smooth and easy."

Dr. Krista Noble

May 23, 2023

5  out of  5 rating by Dr. Krista Noble
"Laura Rubio was very nice, knowledgeable, and helpful in setting up my auto insurance policy."

Lainey Armstrong

May 16, 2023

5  out of  5 rating by Lainey Armstrong
"I am very happy with my choice to get auto insurance through State Farm. Talita Springer reached out to me and was very helpful in showing me my different quote options and helped my pick one that was right for me!"

Vee Gist

May 9, 2023

5  out of  5 rating by Vee Gist
"Tali helped my wife and I change our policy from another insurance company and saved us money we with the bundle package for even more savings it was a pleasure working with Tali she was patient and very helpful."

Jacob Ramirez

May 8, 2023

5  out of  5 rating by Jacob Ramirez
"Not only was Tali professional handling my request, but very attentive. Thank you for helping me with my renters insurance! A HUGE thank you to the State Farm office in Denton for taking care of my family."

Misty Sailors

May 7, 2023

5  out of  5 rating by Misty Sailors
"I wrote a review a few years ago for Ricardo Sempertegui's State Farm Office; it appears below with an update here: Carolina and Ricardo's other staff helped me not only navigate claiming hail damage to my home, but escalated my case through the process because of my situation. They were incredible! I highly recommend them! [Previous review] I have been a customer of State Farm for over 20 years but have never had a agent like this. Richard's staff are professional, quick to reply to questions, and extremely helpful. In fact, Karla Jara (sales manager) even helped me locate other services when we first moved to Denton. I appreciate their attention to our every need."

Ernest Ranjel

May 5, 2023

5  out of  5 rating by Ernest Ranjel
"Mirrissa was great! She was able to assist me with getting my new car insured. The process was seamless thanks to her! I called her a few times as I was talking to the car dealer... and she was so nice and helpful every time she picked up the phone. Thank you Mirrissa!! -Ernie"

Amy Gibbs

May 3, 2023

5  out of  5 rating by Amy Gibbs
"Marissa has been so helpful and knowledgeable. She took the time to call us and followed up with us and made our issue get resolved smoothly. She absolutely went above and beyond!!!"