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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cesar Cuenca

November 22, 2024

5  out of  5
rating by Cesar Cuenca
"Excelente servicio Raquel gracias por su colaboración en ayudarme 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yolanda Aviles

November 14, 2024

5  out of  5
rating by Yolanda Aviles
"Raquel was a huge help with all my insurance needs! Very friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jose Sanchez

November 14, 2024

5  out of  5
rating by Jose Sanchez
"Carolina was able to assist me quick and efficiently with all my insurance questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yumna Khan

November 4, 2024

5  out of  5
rating by Yumna Khan
"I had Raquel help me with my concern. I got my issue solved on my first call within a few minutes. Thanks Raquel again if you're reading this!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marissa Duarte

November 1, 2024

5  out of  5
rating by Marissa Duarte
"Jessica Reyes has made the process in setting up my insurance policies incredibly easy. She has answered all my questions and ensured my coverage options were tailored to my needs. Jessica has truly been the best in this process and given me peace of mind!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Leiva

November 1, 2024

5  out of  5
rating by Jose Leiva
"I am happy to know that I can count having an excellent team for my insurance needs. The staff is very knowledgeable and helpful. Thank you Desiree for your attention."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christian Anderson

November 1, 2024

1  out of  5
rating by Christian Anderson
"My car was totaled and I had to take my title in to this office. I can't remember her name, but the young lady in the very back of the office helped me. She asked if I had my title and I handed it to her. I asked where I needed to sign because I was told I would need to do that for State Farm to take ownership. I told her that and she repeatedly told me there was no need for me to sign the title as she put it in an envelope. She also did not seem aware that she had to let the total loss agent that I had turned the title in. A week later I receive a call from State Farm telling me they can't move forward with this process because the title they received wasn't signed. Now I'm spending all day playing phone tag trying to get ahold of the right person to fix this."
We responded:
"Thank you for taking the time to share your feedback! We genuinely value all input from our customers, as it helps us improve our services. We’re sorry to hear that your experience did not meet your expectations. We never meant to delay your claim process and sincerely apologize for the inconvenience this is causing you. We strive to provide excellent service, and it appears we fell short in your case. "
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Kelly Cisneros

October 30, 2024

5  out of  5
rating by Kelly Cisneros
"Excelente trato"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yashwanth Enagandula

October 27, 2024

5  out of  5
rating by Yashwanth Enagandula
"Smooth service. Noemi Varga, the best,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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yaswanth mallisetty

October 25, 2024

5  out of  5
rating by yaswanth mallisetty
"Nick is the best of best"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rebecca Herchman

October 15, 2024

5  out of  5
rating by Rebecca Herchman
"Thank you Jessica for making our life worry free! As we adventure into building a new lake house & dock, new tractor and everyday living. You make the transition so much easier for us as we head down the road to retirement. Affordable insurance and your explanation of services make life so much easier! Your the best girl & all the team work so diligently to keep us going strong and worry free!"
We responded:
"Thank you so much for taking the time to recognize Karla and for the kind words Rebecca! They mean so much to us all! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with the insurance you need at a value you deserve and great customer care. We are here to help protect you and bring you peace of mind!"
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Margaret Hachmeister

October 7, 2024

5  out of  5
rating by Margaret Hachmeister
"I’ve had my vehicle insured by Ricardo’s State Farm office for a number of years and I intend to stay with this office. Really knowledgeable and friendly also employees. Thank you Ricardo"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Evan Goodman

October 1, 2024

5  out of  5
rating by Evan Goodman
"Raquel assisted me with my insurance needs and was absolutely HANDS DOWN amazing. She was able to provide me with answers to all my questions, broke payments down for me, & even provided a text with all payments broke down so I could keep document. I could hear her smile through the phone while doing so! I appreciate all of the coverage that is provided but more importantly I appreciate employees like Raquel who help people like me get what they need and with an understanding of the process. I also love that y’all provide texting, it really helps when I’m doing 5 other things and don’t have to be on the phone to get questions answered! You guys rock but more importantly Raquel is the true MVP!! - RG"
We responded:
"Thank you Evan for your kind words! "
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Ghislane Burgos

September 27, 2024

5  out of  5
rating by Ghislane Burgos
"What a wonderful experience I had with this office! They are patient, knowledgeable, and so professional. They will go the extra mile to help you! We were in the middle of a business acquisition process and they were so helpful getting quotes, particularly Noemi who help me every step of the way (Thank you to Desiree & Carolina who assited Noemi and provided assistance when she wasn't able). Best team work! As business owners, we can't recommended you guys enough! :)"
We responded:
"Thank you so much for sharing your wonderful experience! We're glad to hear that our team, especially Noemi, Desiree, and Carolina, could assist you effectively during your business acquisition process. We truly appreciate your kind words and your recommendation. We're here to help whenever you need us!"
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Silvia Alvarado

September 25, 2024

5  out of  5
rating by Silvia Alvarado
"Carolina from State Farm was very helpful and friendly. She helped me get an affordable price for my car insurance."
We responded:
"Thank you for sharing your experience, Silvia! We're so glad Carolina could assist you with your Auto Insurance. We look forward to continuing to serve your insurance needs!"
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Jenna Ketter

September 23, 2024

5  out of  5
rating by Jenna Ketter
"I've had a policy with Mr. Sempertegui for over a year now, and I am moving soon and needed to update my renters' insurance policy. I called and spoke with Carolina and she was wonderful to work with. I was off the phone with her within 5 minutes and had a confirmation email with my updated policy information within 2 minutes of ending the call. I'm happy I get to continue working with them!"
We responded:
"Thank you for sharing your experience, Jenna! We're glad Carolina could assist you with updating your renters policy. We look forward to continuing to serve you!"
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Raquel Carrillo

September 12, 2024

5  out of  5
rating by Raquel Carrillo
"Laura did a great job helping me through the process!"
We responded:
"That's great to hear, Raquel! We're so glad Laura could assist you with your insurance needs. We appreciate your 5-star review!"
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Paula Torres

September 10, 2024

5  out of  5
rating by Paula Torres
"Noemi was really helpful throughout the process, responded quickly, and answered all my questions efficiently! I’m very happy with this service."
We responded:
"Thank you so much for sharing your experience, Paula! It's awesome to hear that Noemi was able to assist you promptly and efficiently. We're glad you're happy with the service!"
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Daniel Segura

September 6, 2024

5  out of  5
rating by Daniel Segura
"Exelente servicio!! Recomendado 100% RAQUEL, muy atenta! Jesica, oh cualquier personal que te atienda muy buen servicio… 👍🏻"
We responded:
"Muchas gracias Daniel por tus bonitas palabras. Apreciamos mucho tu recomendación y estamos aquí a las ordenes."
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Rosa Delarosa

August 24, 2024

5  out of  5
rating by Rosa Delarosa
"Amazing experience with everyone especially Raquel she is amazing and always there when I have questions and need help I have been working with her for over a year now and it has been amazing thank you so much"
We responded:
"Thank you so much for your 5-star review! It's wonderful to hear that our team made such a positive impact. We appreciate your kind words and look forward to continuing to serve you!"
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indie rosin

August 22, 2024

5  out of  5
rating by indie rosin
"I previously paid loads of money for my car insurance (not at State Farm) and Noemi helped me! She brought it down and told me about lots of other benefits as well, she also answered all of the questions I had, she was extremely charismatic and helpful, and I'm definitely going to move the rest of my insurance to State Farm!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Noemi was able to help you save money and provide you with valuable information. Let us know how we can help you in the future!"
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dubyou media

August 19, 2024

5  out of  5
rating by dubyou media
"The staff here is always so nice and ready to help. My last call was with Jessica Reyes. She quickly helped me make a change on my auto policy and then emailed me my new docs while we were on the phone. Super Nice. If you don't have a Jessica Reyes in your life, you missing out."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Jessica was able to assist you quickly and efficiently. We're grateful to have her on our team and are glad she made your experience a positive one. If you need anything else, we're always here to help!"
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Carina Mendez

July 19, 2024

5  out of  5
rating by Carina Mendez
"Carolina was very helpful, patient, basically overall great! She answered all my questions and helped me in all the ways she could. I would highly recommend her, and the agency in general! I was able to get a great rate that I could not find else where. Overall I am very satisfied!"
We responded:
"Carina, thank you for taking the time to share your experience with our office and for the shout out to Carolina! We truly appreciate your support and are honored to have earned your business. Please never hesitate to contact us with any questions or concerns you may have, we always are here to help."
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Ellen Burns

July 12, 2024

5  out of  5
rating by Ellen Burns
"Recently needed to renew my renter’s insurance and Raquel helped me. She sent the documents very promptly which I appreciated. She helped settle my car insurance payment as well. Very helped!"
We responded:
"Thank you for sharing your positive experience with Raquel! We're glad to hear she provided prompt assistance with your renter's insurance renewal and helped with your car insurance payment. We appreciate your feedback!"
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Jose Rivas

July 12, 2024

5  out of  5
rating by Jose Rivas
"Had a great experience. Especially with Noemi Varga in getting a new auto insurance quote and becoming part of the State Farm Family. Noemi was very helpful and friendly throughout the entire process. Thank you Noemi for the great customer service.. Highly recommend her services."
We responded:
"Thank you for sharing your positive experience with Noemi! We are thrilled to hear that she provided you with excellent customer service. Welcome to the Ricardo Sempertegui State Farm Insurance Agency!"